Privacy Policy

Last Updated: December 18, 2025

1. Introduction

Welcome to Homyone SRL ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homyone.com and make purchases from our online store.

Homyone SRL is the data controller responsible for your personal data. We are registered in Romania and comply with the General Data Protection Regulation (GDPR) and Romanian data protection laws.

Company Details:
Homyone SRL
Str. Victoriei Nr. 45, Sector 1, București 010061, România
CUI: RO12345678
Reg. Com.: J40/1234/2020

2. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our website.

Personal Information You Provide:

  • Name and surname
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our customer service team

Information Collected Automatically:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookie data and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose Legal Basis
Processing and fulfilling your orders Contract performance
Sending order confirmations and updates Contract performance
Providing customer support Legitimate interest
Sending marketing communications (with consent) Consent
Improving our website and services Legitimate interest
Fraud prevention and security Legitimate interest
Complying with legal obligations Legal obligation

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized advertisements.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly, including shopping cart and checkout functionality.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Google Ads, Facebook Pixel).
  • Functional Cookies: Remember your preferences and settings.
Google Ads & Remarketing: We use Google Ads services to display advertisements on third-party websites. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings or Network Advertising Initiative opt-out page.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Shipping carriers, payment processors, email service providers, and website hosting services that help us operate our business.
  • Advertising Partners: Google, Facebook, and other advertising platforms for marketing purposes.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger, sale, or acquisition of our business.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order and transaction data: 10 years (as required by Romanian fiscal law)
  • Account information: Until you request deletion
  • Marketing data: Until you withdraw consent
  • Cookie data: Varies by cookie type (see our Cookie Policy)

7. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data we hold.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-DSS compliant providers
  • Regular security assessments and updates
  • Access controls and employee training

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Homyone SRL - Data Protection

Address: Str. Victoriei Nr. 45, Sector 1, București 010061, România

Email: privacy@homyone.com

Phone: +40 21 312 4567

You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) at www.dataprotection.ro

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