Contact Us

We're here to help! Reach out to us through any of the channels below.

📞

Call Us

Speak directly with our customer service team

+40 21 312 4567

✉️

Email Us

Send us an email anytime

contact@homyone.com

💬

Live Chat

Chat with us in real-time

Available on website

📍

Visit Us

Come to our office location

See address below

⏱️ Average Response Times:
Phone: Immediate during business hours | Email: Within 24 hours | Live Chat: Under 5 minutes

Business Information

Company Name

Homyone SRL

Registered Address

Str. Victoriei Nr. 45
Sector 1, București 010061
România

Registration Details

CUI: RO12345678
Reg. Com.: J40/1234/2020

Contact Details

Phone: +40 21 312 4567
Email: contact@homyone.com

Department Contacts

For faster assistance, please contact the relevant department directly:

🛒 Customer Service

General inquiries, order status, product questions

contact@homyone.com

+40 21 312 4567

📦 Shipping & Delivery

Shipping inquiries, tracking, delivery issues

shipping@homyone.com

+40 21 312 4568

↩️ Returns & Refunds

Return requests, refund status, exchanges

returns@homyone.com

+40 21 312 4569

🔒 Privacy & Data

Privacy concerns, data requests, GDPR inquiries

privacy@homyone.com

+40 21 312 4570

💼 Business Inquiries

Partnerships, wholesale, B2B opportunities

business@homyone.com

+40 21 312 4571

📢 Press & Media

Media inquiries, press releases, interviews

press@homyone.com

+40 21 312 4572

Business Hours

Day	Customer Service	Phone Support
Monday	9:00 AM - 6:00 PM (EET)	9:00 AM - 6:00 PM (EET)
Tuesday	9:00 AM - 6:00 PM (EET)	9:00 AM - 6:00 PM (EET)
Wednesday	9:00 AM - 6:00 PM (EET)	9:00 AM - 6:00 PM (EET)
Thursday	9:00 AM - 6:00 PM (EET)	9:00 AM - 6:00 PM (EET)
Friday	9:00 AM - 6:00 PM (EET)	9:00 AM - 6:00 PM (EET)
Saturday	10:00 AM - 2:00 PM (EET)	Closed
Sunday	Closed	Closed

📧 Email Support: Our email support is available 24/7. While we may not respond immediately outside business hours, we will reply within 24 hours on business days.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Location

Visit our office in București, România:

Frequently Asked Questions

How can I track my order?

You can track your order by visiting our Order Tracking Page and entering your order number, or by clicking the tracking link in your shipping confirmation email.

What is your return policy?

We offer a 14-day return policy for most items. Please visit our Return & Refund Policy page for complete details on eligibility and procedures.

How long does shipping take?

Standard shipping within Romania takes 2-4 business days. Express shipping is available with 1-2 day delivery. International shipping times vary by destination. See our Shipping Policy for details.

How can I cancel or modify my order?

Orders can be cancelled or modified before shipment. Please contact us immediately via phone or email with your order number. Once shipped, orders cannot be cancelled but can be returned.

Do you offer international shipping?

Yes, we ship to all EU countries and select international destinations. Shipping costs and delivery times vary by location. Check our Shipping Policy for details.

For more questions, please visit our complete FAQ Page.