Terms and Conditions

Last Updated: December 18, 2025

1. Introduction

Welcome to Homyone SRL. These Terms and Conditions ("Terms") govern your use of our website homyone.com ("Website") and the purchase of products from our online store. By accessing our Website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our Website or making a purchase. If you do not agree with any part of these Terms, you must not use our Website.

2. Definitions

In these Terms, the following definitions apply:

• "We," "Us," "Our" refers to Homyone SRL.
• "You," "Your," "Customer" refers to the individual or entity using our Website or purchasing products.
• "Products" refers to all goods available for purchase on our Website.
• "Order" refers to a request by you to purchase Products from us.
• "Contract" refers to the legally binding agreement between you and us for the sale of Products.

3. Eligibility

To use our Website and make purchases, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information during registration and checkout
• Not use our Website for any unlawful or prohibited purpose

4. Account Registration

You may create an account on our Website to facilitate purchases and track orders. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials confidential and secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

5. Products and Pricing

5.1 Product Information

We strive to provide accurate product descriptions, images, and specifications on our Website. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. Colors may vary slightly due to monitor settings.

5.2 Pricing

All prices displayed on our Website are in Romanian Lei (RON) or Euro (EUR) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.

5.3 Price Errors

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. If your order is cancelled due to a pricing error, we will notify you and provide a full refund.

5.4 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.

6. Orders and Contract Formation

6.1 Placing an Order

When you place an order through our Website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us.

6.2 Order Confirmation

After placing an order, you will receive an automatic order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance. A binding contract is formed only when we send you a shipping confirmation email or deliver the products.

6.3 Order Cancellation

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product unavailability
• Pricing or description errors
• Suspected fraudulent activity
• Payment verification issues
• Delivery address outside our shipping zones

7. Payment

7.1 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard)
• PayPal
• Bank Transfer
• Cash on Delivery (where available)

7.2 Payment Security

All online payments are processed through secure, PCI-DSS compliant payment processors. We do not store your complete credit card information on our servers.

7.3 Payment Verification

We may verify payment details before processing your order. This may include identity verification and address confirmation. Orders may be delayed or cancelled if verification fails.

8. Shipping and Delivery

Shipping and delivery terms are detailed in our Shipping Policy. By placing an order, you agree to the terms outlined in our Shipping Policy, including:

• Delivery timeframes and methods
• Shipping costs and calculations
• Delivery address requirements
• Risk of loss transfer upon delivery

9. Returns and Refunds

Our returns and refunds terms are detailed in our Return and Refund Policy. By placing an order, you agree to the terms outlined in our Return and Refund Policy, including:

• 14-day right of withdrawal for EU consumers
• Return conditions and procedures
• Refund processing timeframes
• Non-returnable items

10. Warranties and Liability

10.1 Product Warranty

All products sold by Homyone SRL come with a legal warranty of conformity as required by Romanian and EU consumer protection laws. This warranty covers defects in materials and workmanship for a period of 2 years from the date of delivery.

10.2 Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from these Terms or your use of our Website shall not exceed the amount you paid for the relevant products.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages.
• We are not liable for any loss of profits, data, or business opportunities.

10.3 Exclusions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

11. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Homyone SRL or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without our written permission
• Modify, adapt, or create derivative works from our content
• Use our trademarks or logos without authorization
• Remove any copyright or proprietary notices from our content

12. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our Website
• Use automated systems to access our Website without permission
• Transmit viruses, malware, or other harmful code
• Engage in any activity that could damage our reputation

13. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

14. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Website, you consent to our data practices as described in our Privacy Policy.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Homyone SRL regarding your use of our Website and purchase of products.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of București, Romania.

For EU consumers: You may also be entitled to bring proceedings in the courts of your country of residence. Nothing in these Terms affects your statutory rights as a consumer under applicable EU law.

19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, or pandemics.

20. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us: